The Challenge: 

Fynn.io previously relied on Bill.com for its AP process. While Bennett described it as functional, he noted it lacked advanced insights and efficiency requiring more time to understand the core drivers of company spend.

As a growing company managing complex vendor invoices and significant contractor costs, Fynn.io required more granular control, especially for large bills like AWS and contractor invoices. The limitations in reporting and invoice management with Bill.com ultimately drove them to seek a solution that could offer greater insights and efficiency.

The Solution: 

Glean.ai's AP automation equipped Fynn.io with the unique insights and efficiency they needed, particularly for tracking spend data over time. Key features included:

• Historical Spend Tracking: Glean enabled Bennett to monitor line-item spending across contractors, delivering visibility that Bill.com lacked. Glean.ai's insights also helped Bennett catch a missed invoice from ZoomInfo that could have slipped through the cracks. He remarked, “With Glean, I spotted the missed bill before it became a bigger issue. The platform's insights made all the difference in staying on top of our expenses.”

• Invoice Breakdown: Glean simplified the management of complex bills, providing detailed insights into changes in charges across numerous services being provided. Glean.ai revolutionized Fynn.io's handling of large contractor invoices and AWS bills. With detailed line-item breakdowns, Bennett could quickly identify spending trends, stating, “Glean breaks down complex bills so I can see exactly where our money is going.” This visibility streamlined approvals and enabled faster, more informed financial decisions.

• Advanced Accounting Automations: Glean.ai's automatic accrual feature became a significant time-saver, eliminating the need for manual processes in QuickBooks. “The accrued expense alerts and ability to automatically book and reverse accruals are fantastic. Glean.ai also alerts me about prepaid expenses and allows me to create automated amortization schedules easily.  I used to handle that all by hand, which was a huge hassle.”

• Collaborative Analysis: Fynn.io benefited from Glean.ai's collaborative capabilities, particularly when analyzing complex tech invoices. Bennett worked closely with the engineering team to compare Amazon invoices line by line, ensuring accurate billing and better control over cloud expenses. "Glean allows us to easily break down and analyze these massive invoices with our engineering team to catch discrepancies and optimize spending," Bennett explained. This collaboration between finance and engineering was essential for managing large-scale vendor invoices effectively.

Implementation: 

Fynn.io’s onboarding with Glean was seamless, requiring minimal involvement from Bennett’s team. Glean managed most of the data migration and setup, allowing Fynn.io to begin processing invoices within just five days.

‍Bennett highlighted the common fear of disruption during onboarding, stating, “Implementation is often seen as a hurdle due to concerns about time and costs.” He contrasted Glean.ai’s dedicated support with larger platforms that leave clients with unvalidated data and high fees. The Glean team brought in all of Fynn’s historical invoices and transferred over all vendor accounting defaults and contact information. “I didn't lift a finger to make things happen, which was great,” he noted, praising Glean.ai’s responsive team for handling the setup seamlessly and allowing Fynn.io to focus on their core operations without the usual burdens of implementation.

Conclusion: 

Fynn.io quickly implemented Glean.ai’s AP platform, enabling the team to process and pay vendor invoices within days. "Glean.ai is not just traditional AP software.  Glean is a strategic tool that helps companies track vendor spend and analyze costs over time. From tracking AWS bills to understanding contractor costs, it's made collaboration and decision-making much easier for us," says Bennett. "I'd recommend it for any finance team looking to streamline their processes and improve financial visibility."